Quick Answer: Are Brittany Ferries ABTA Protected?

How fast do Brittany Ferries go?

42 knotsPresenting Normandie Express, Brittany Ferries’ sleek, high-speed catamaran capable of speeds up to 42 knots.

The fastest vessel on our fleet, she carries up to 843 passengers and 235 cars and this year will make the daily sprint across the Channel from Portsmouth to Cherbourg in Normandy..

Are Brittany Ferries taking foot passengers?

No foot passengers will be permitted and reserved seats or cabins will be compulsory as part of social distancing measures, the firm says. It said overall passenger capacity had been reduced by more than 60%.

Can you cancel a ferry booking?

The easiest and cheapest way to cancel your booking and request a refund is to log into My Account and request the cancellation there. With some ferry companies we’ll be able to confirm your cancellation and refund straight away, but if we can’t, we’ll do our best to have it confirmed within 48 hours.

What’s the difference between Abta and Atol?

While ATOL is a compulsory licensing system run by government, ABTA is a voluntary scheme that Travel agents can sign up to and become a member. ABTA has a specific code of conduct that its suppliers have to abide by in order to be certified and there is a lot of protection if things go wrong with your holiday.

What if my holiday isn’t Atol protected?

If the worst happens, under ATOL you’ll get a refund for your holiday or an alternative holiday/transport. It doesn’t apply to non-UK companies though. … If your package holiday includes a flight you should be provided with an ATOL certificate as soon as you have paid for your holiday.

Is Brittany Ferries a member of ABTA?

These new Members also include ferry, cruise and coach companies, amongst them Irish Ferries, Edwards Coaches, Magical Cruise Company (Disney Cruise Lines) and Brittany Ferries. The following companies became ABTA Members: Casterbridge Tours Limited, Principal, ABTA number Y6084, joined 01/07/13.

What protection does ABTA?

ABTA’s scheme can provide protection for non-flight based holidays, linked travel arrangements and monies paid to travel agents. ABTA ensures that all of its Members properly protect their package holidays, as required by law. Packages including a flight are covered by ATOL.

Can I cancel my Brittany Ferries booking?

Yes. To can cancel your booking please use the Manage my booking facility. What CAN’T be amended online? Ferry-inclusive holidays, special offers and promotional bookings and part travelled tickets; all bookings where a passenger has been declared with a disability or reduced mobility.

How do I contact Brittany Ferries?

Contact usEmail: customer.feedback@ brittanyferries.com.Phone: 01752 648000.Write: Brittany Ferries Customer Services, Millbay, Plymouth, PL1 3EW.Follow us on Twitter @BrittanyFerries.

What happens if my Brittany Ferry is Cancelled?

When your ferry operator cancels your service, it should offer the choice of an alternative or a refund. Where a sailing is cancelled and an overnight stay becomes necessary, your ferry operator should offer you accommodation free of charge, if possible. This can be on board the ferry, or ashore.

What happened to the Pont Aven?

On 22 May 2006 Pont-Aven sustained damage en route to Santander from Plymouth. Several forward windows were smashed by a 9-metre wave which resulted in a number of cabins flooding. … At around 04:00 on 29 April 2019, a fire in the engine room caused the ship to divert to Brest whilst en route from Plymouth to Santander.

Can you change a Brittany Ferries booking?

Amending your booking online Most bookings can be recalled and amended online, with the exception of promotional and inclusive holiday tickets.

Can I get a refund on my ferry ticket?

The easiest and cheapest way to cancel your booking and request a refund is to log into My Account and request the cancellation there. With some ferry companies we’ll be able to confirm your cancellation and refund straight away, but if we can’t, we’ll do our best to have it confirmed within 48 hours.

What’s the difference between Abta and Atol protection?

What is the difference between ABTA and ATOL protection? ATOL-protected holidays are package holidays that include flights. … ABTA protection only covers holidays that involve rail, cruise or self-drive but not package breaks where flights are included.

Will Brittany Ferries refund?

Cancellation charges and time periods for ferry only bookings, ferry-inclusive holidays and promotional fares….Ferry-inclusive holiday bookings.Period of notice given before outward travel dateCancellation charge (expressed as a % of total booking price)0 – 2 days100%Any refund applicable is by method of payment4 more rows

Can I claim compensation for delayed ferry?

Ferry delay compensation. You’re entitled to compensation of 25% of the ticket price for the affected part of your journey, if you’re delayed for at least: one hour for a journey of up to four hours. … three hours for a journey of between eight and 24 hours.

What is a flexi ticket with Brittany Ferries?

Most flexibility, 25% deposit at time of booking, free amendments up to four hours before departure and 75% refund in the event of cancellation before departure.