Quick Answer: Can I Get A Refund On My Ferry Booking?

Are Brittany Ferries ABTA protected?

These new Members also include ferry, cruise and coach companies, amongst them Irish Ferries, Edwards Coaches, Magical Cruise Company (Disney Cruise Lines) and Brittany Ferries.

The following companies became ABTA Members: Casterbridge Tours Limited, Principal, ABTA number Y6084, joined 01/07/13..

What is a flexi ferry ticket?

Flexi: The most flexible fare, gives you the freedom to make free amendments up until four hours before your outbound sailing.

Can you change a Brittany Ferries booking?

Amending your booking online Most bookings can be recalled and amended online, with the exception of promotional and inclusive holiday tickets. Our ‘Manage my booking’ facility allows you to do the following: View your booking. Add onboard accommodation.

What is Brittany Ferries cancellation policy?

CANCELLATION BY YOUPeriod of notice given to Brittany Ferries before scheduled outward travel dateCancellation charge (expressed as a % of total booking price)29 – 42 days30% (or deposit if greater)15 – 28 days50% (or deposit if greater)2 – 14 days75% (or deposit if greater)Within 2 days100%2 more rows

How do I cancel my DFDS booking?

Passengers can cancel their reservation or change some details via the DFDS website or by calling them over the phone. You can change or cancel your booking on any of these routes online, do it here. If after modification your reservation has an amount lower than its original value, the difference is not refundable.

Is Direct Ferries legit?

Direct Ferries is a fraud. They charge a lot more than what the actual ferries cost and have horrible customer service. When you arrive at the port, the ferry companies often don’t honor the reservation and you will have to buy a new ticket. Getting a refund from Direct Ferries is very difficult.

Can I cancel my Brittany Ferries booking?

Yes. To can cancel your booking please use the Manage my booking facility. What CAN’T be amended online? Ferry-inclusive holidays, special offers and promotional bookings and part travelled tickets; all bookings where a passenger has been declared with a disability or reduced mobility.

What happened to the Pont Aven?

On 22 May 2006 Pont-Aven sustained damage en route to Santander from Plymouth. Several forward windows were smashed by a 9-metre wave which resulted in a number of cabins flooding. … At around 04:00 on 29 April 2019, a fire in the engine room caused the ship to divert to Brest whilst en route from Plymouth to Santander.

Can you cancel a ferry booking?

The easiest and cheapest way to cancel your booking and request a refund is to log into My Account and request the cancellation there. With some ferry companies we’ll be able to confirm your cancellation and refund straight away, but if we can’t, we’ll do our best to have it confirmed within 48 hours.

Can you get a refund from Stena Line?

We have removed amendment fees on all remaining 2020 and January 2021 bookings and are allowing cancellations with refunds in the form of an Open Ticket (Voucher). Move your booking to an Open Ticket here. You can also choose to amend your booking online. Read more on how to amend your booking here.

What are my rights if my ferry is Cancelled?

When your ferry operator cancels your service, it should offer the choice of an alternative or a refund. Where a sailing is cancelled and an overnight stay becomes necessary, your ferry operator should offer you accommodation free of charge, if possible. This can be on board the ferry, or ashore.

Am I entitled to a refund if my ferry is Cancelled?

It can be hugely frustrating if your ferry is cancelled. Thankfully, due to new EU regulations, you are now entitled to a full refund. You can either choose this refund, which must be paid to you within 7 days of the cancellation, or you can ask to be rerouted at the earliest opportunity and at no extra cost to you.

Can you change your ferry booking?

A ticket can be converted to an open date tickets up to 3 hours prior to the scheduled departure time. From the issuing date up to 5 days prior to departure date/time: 100% refund.

How do I contact Aferry?

Allianz Worldwide Partners customer services: 020 8603 9653.

Who owns DFDS?

DFDSTypeAktieselskabKey peopleTorben Carlsen, CEO Claus V. Hemmingsen, ChairmanServicesFreight transport (over sea, land and rail), ferry cruises, logistics.RevenueEUR 1.6 bnOwnerLauritzen Foundation 42.8%10 more rows

What does premium mean on Stena Line?

PREMIUM. Our Premium fare offers you the most favourable conditions, greater flexibility, *Stena Plus Lounge access and other benefits. Please note, complimentary access to the Stena Plus Lounge applies to certain routes only.

Can I get a refund on my ferry ticket?

In order to cancel your ferry tickets you need to make a cancellation request at least 3 days (72 hours) before your ferry is scheduled to depart. … Once you have canceled your booking you will get a refund, which is provided by the ferry company(ies) you had booked your trip with.

What is Stena Line premium?

Our Premium fare offers you the most favourable conditions, greater flexibility, Stena Plus lounge access~ and other benefits.~